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Feeding made easy and a little fancy.
Feeding Essentials
Find everything your furry friend needs — from grooming tools to training gear, feeding bowls to cozy beds.
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Got questions? We’ve got answers! Find everything you need to know before you order — from shipping to pet care and beyond.
Frequently Asked Questions
How long does shipping really take?
We ship all orders within 2–4 business days after payment is confirmed. Once shipped, delivery takes approximately 7–15 business days depending on your location. You’ll also receive a live tracking link so you can follow your order in real-time, from our warehouse to your doorstep — no guesswork, no worries.
What if I’m not happy with my order?
Your satisfaction means everything to us. That’s why we offer a 30-day, no-questions-asked return policy. If you’re not completely satisfied with your purchase, just contact us and we’ll provide a prepaid return label — and issue a full refund once we receive the product.
Are returns and refunds really free?
Yes, they are! If your order doesn’t meet expectations, we offer a completely free return process. Just contact us within 30 days of delivery and we’ll email you a prepaid return label. Once your return is received and inspected, we’ll issue your refund — fast and easy.
Are your products safe for my pet?
Yes! All Kitten Pups products are made with non-toxic, pet-friendly materials and follow U.S. pet wellness and hygiene standards. Whether it’s a chew toy, a grooming tool, or a flea spray — everything is carefully selected with your pet’s health and safety in mind.
Can I track my package live?
Yes! As soon as your order ships, you’ll receive a confirmation email with a live tracking number. You can check the status of your shipment anytime — see where it is, when it’s moving, and when it’s expected to arrive. Total transparency, no surprises.
Can your sprays and tools really help with potty training?
Definitely. Our potty training sprays, pads, and trays are formulated based on behavior research to guide your pet’s habits gently and effectively. Whether you're training a new pup or working with a rescue, we offer tools that make the process quicker, cleaner, and stress-free.
What makes Kitten Pups different from other pet stores?
Unlike generic pet shops, Kitten Pups is built on years of professional pet care experience and research. We focus on products that truly work — from grooming and hygiene to training and behavior — all backed by veterinary insight and trusted by thousands of pet parents.
Do you have tools for barking scratching problems?
Yes! We carry behavior correction sprays, anti-bark collars, and anti-scratch tools specifically designed to help you manage common frustrations without harming your pet. Our training aids are safe, easy to use, and developed with input from pet behavior specialists.
Is your grooming gear safe for sensitive pets?
Absolutely. Many of our brushes, balms, and wipes are hypoallergenic and designed for pets with sensitive skin. We avoid harsh chemicals and only offer grooming products that promote healthy coats, clean paws, and stress-free care routines.
How do I know what product is right for my pet?
Each product includes detailed descriptions, recommended use, and pet type suggestions (dog, cat, puppy, etc.). Still not sure? Our friendly team is happy to help — just email us with your pet’s age, breed, and issue, and we’ll guide you to the right fit.
Let customers speak for us
Excellent product
Excellent product
It fulfills its purpose, very effective.
Excellent product I recommend also suitable for large dogs Excellent syringe takes out testicles so the fur doesn't fly anywhere I think it's a really good product I highly recommend
Fantastic, tested, works as advertised without any reservations, highly recommend especially for long-haired dogs, thank you to the Seller for the fast delivery and excellent product. 😘
A fun thing to try, the water does turn into a fine mist and make it easier to brush through the tangle prone ends of my berners long somewhat curly coat . The fur ejector brush works well and is a real time saver. The addition of a little coat conditioner which most sites say is fine did block the mister function.
Fantastic, tested, works as advertised without any reservations, highly recommend especially for long-haired dogs, thank you to the Seller for the fast delivery and excellent product. 😘
A fun thing to try, the water does turn into a fine mist and make it easier to brush through the tangle prone ends of my berners long somewhat curly coat . The fur ejector brush works well and is a real time saver. The addition of a little coat conditioner which most sites say is fine did block the mister function.
Excellent product I recommend also suitable for large dogs Excellent syringe takes out testicles so the fur doesn't fly anywhere I think it's a really good product I highly recommend
A fun thing to try, the water does turn into a fine mist and make it easier to brush through the tangle prone ends of my berners long somewhat curly coat . The fur ejector brush works well and is a real time saver. The addition of a little coat conditioner which most sites say is fine did block the mister function.
Fantastic, tested, works as advertised without any reservations, highly recommend especially for long-haired dogs, thank you to the Seller for the fast delivery and excellent product. 😘
Excellent product I recommend also suitable for large dogs Excellent syringe takes out testicles so the fur doesn't fly anywhere I think it's a really good product I highly recommend
It's very good, the only thing is that it's a bit difficult to clean afterwards because of the hair.
